Clicars nace con la idea de facilitar la compra de coches de segunda mano a los clientes pudiendo comprar un coche desde tu casa. Hoy en día es uno de los mayores concesionarios de España con más de 1.000 coches en stock. A continuación os ofrecemos opiniones de clientes que compran coches o los vende.
Incompetent, complete waste of time.We had a reservation to view a 2020 Nissan Qashqai on 10 July 2020. We were called... the day before to confirm the car was ready by Jonathan Ivan Valencia, and then on the day was told by another salesperson David Martínez that they “couldn’t find the car”.We waited almost 3 hours with two small kids in the heat as the incompetent salesman tried to locate the car. We were told “just buy it online and we’ll deliver it to you”.We departed in disgust with two tired and hungry kids and will not be returning to clicars.At least they offered to pay for our taxi home.leer más
Giving 1 star is pretty generous considering what we have to deal with. We first bought a car from these guys in... October 2020. Sergio (the sales person) kept trying to sell us a lease with a payment plan and when we said that we do not want a payment plan, that is where the customer service stopped. We live in Valencia and the person who delivered the car to us had to ask us to take her to the metro on the other side of town (shows how they treat their own staff as well).Two months go by and we still hadn't received the official papers for the car. We called and "all of sudden" it was sent. The date stamp on the papers that was sent was the day we called to chase them to send the OFFICIAL car papers which we still hadn't gotten by then.Now, the car had issues with the gear box and had to be taken in for repairs. The car came with a 1 year warranty with additional Ford warranty as well. It wasn't this point until Ford asked for the car maintenance papers that Clicars STILL DID NOT SEND ALL THE REQUIRED PAPERS for the car when we asked.They then pre-approved the repairs for the car but when we sent them the quote, they denied the repair costs because they said that the repairs needed were due to "normal" wear and tear and it is not covered. They also lied about contacting the previous owner for the history papers of the car (which we still dont have) and now we are stuck having to pay for the repairs ourselves even though we have 2 warranties which may as well be for nothing as none of them apply.Having spoken to lawyers, it appears that there is something VERY wrong with the way clicars operates and we will be filling a formal complaint for them to cover the costs of the repair which will be mandated by the court.By all means, avoid buying any cars with these guys and always ALWAYS go to the official dealerships and even test drive cars before deciding. You will most likely be paying the same price anyway and have much better service.leer más
Really not serious company.Trying to call since 4 days to speak with a seller.They told me that Mr Carlos with call... me back but nobody called.Now when I try to call they close my phone.Not professional I don't recommendleer más
I bought a car for 26,000 euros last Friday so far everything was fine. The surprise was the next day when they brought... the vehicle to my home, it turns out that it was scratched by a lot of parts, front back on a handle, a rear-view mirror, two wheels, at no time they warned me I think it is a shame that they bring you a car in these conditions, having paid that money, I told them to take it back and give it to me in the correct conditions, I don't know if they want me to spend that money and on top of that I have to paint on your own to be able to put a full insurance insurance do not trust to buy a vehicle without seeing it why I did not expect this at all I still have no answer about what will happen to my car I am waiting after having paid the full amount of shame carleer más
About 1 week ago I went with my partner to see cars and they would advise us, 1 week later we already have the car we... wanted, they are very quick to give you an answer, advise you and carry out all the procedures, buying a car is usually very heavy with long waits and here it has been the opposite.The salesperson who attended us (Francisco Borja Ráigal) was concerned and attentive at all times, warning me of all the steps that were being taken, a kind, friendly and attentive uncle.A 10 to the treatment and the staff.leer más
La mejor opción para ver los problemas y reclamaciones que ha tenido los clientes con este concesionario es la OCU. Podrás ver todos los casos reales de clientes. Pero debemos de tener en cuenta que al comprar un coche de segunda mano siempre puede tener un problema. Esto te podrá ayudar a ver los puntos débiles que tiene el concesionario y reclamar los puntos débiles o fallos por escrito antes de adquirir cualquier coche con Clicars.
Si con las opiniones anteriores no esta satisfecho y quiere mas información la mejor opción es visitar foros y otros portales. En estos sitios encontrarás testimonios de personas reales. A continuación te dirigimos a la búsqueda directa de google.
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