Exceptional!We have bought a Q5 with the renting modality and I must say that everything has gone great.From the... first contact, the attention and follow-up of Juan Pedro De la Torre has been 10.Undoubtedly, there are few commercials like this and I think they have made us 100% loyal.Thank you so much!leer más
Good dealership with modern and beautiful facilities.Friendly and professional treatment.Special attention to Juan... Pedro De la Torre, who was the commercial with whom I did the operation.Nice guy, patient and professional, he helps you a lot when configuring a car.You know your job well.leer más
This morning I called the dealership to find out if my commercial was on vacation because he hadn't answered my cell... phone for two days. Alicia Pino answered me saying that she cannot know if she is in the office, that she should call her mobile and she has hung up on me, leaving me speechless. I have called again and Alicia Pino has answered me again, she has given me the mobile number and the email of my commercial and she has hung up on me, leaving me again with the word in my mouth. The third time I called, another person answered me, who kindly checked to see if my business was in the office and left a notice for them to call me (as they had done on another occasion). I would like to denounce the treatment received by Alicia Pino, I think that they are not ways of treating clients. All the best.leer más
Very grateful for the treatment received by Juan Pedro de la Torre. Very friendly and willing at all times to help us... with any questions. Fast and efficient in the procedures, in a few days we have had our Audi and all the documentation. Thank you very much.leer más
Continued Delays and Poor Communication for new Q3In May 2022 I contacted JarmAuto to purchase a new AUDI Q3. I was... informed there were 3-4 months delivery time and the longer period was due to the well documented supplychain issues for the Global car industry. During the sales process I was informed the car would be ready for collection end of August or early September.No ongoing communication has been proactively offered. I have only received incomplete updates when I have reached out to the firm. First it was indicated the car would be available early September, then 1st week of October and now AUDI 'hope' the car will be available end of this month. But still no firm delivery date and it feels JarmAuto has only really chased answers in the past couple of weeks after my dissapointed has been made clear to the manager.In case you are buying a new Q3, expect long delivery times and delays, in my case it will be close to 6 months.leer más
I bought an A3 and I am delighted. I must highlight the quality of care received. Juan Pedro De La Torre has been very... kind and has been very careful to help me choose the car I wanted. Throughout the process he has been very resolute and dedicated. Excellent advisor. Thank you very much John Peter!leer más
Excellent!! From the first moment we had a 10 attention, first with Sonia until we decided, she was very nice, and then... with Bernardo in the purchase, with explanation of everything we need.Despite the distance that separated us, Valencia-Madrid, we were able to do anything without any problem and they offered us all the facilities.Great professionals. You have made it easy for us! Thank you. It's nice to meet people like that!leer más
""Terrible"" can't you give less Stars?I ask them if they have a second-hand gold Audi A6 available (+ - for about... €31,000), they confirm that they do, I let them know I'm coming down from Bilbao to see it and when I arrive they have it on the roof and my surprise, dirty and unpresentable, nothing to do with the photos!!!Today to thank them despite the loss of time I had with them; Luckily I had been prepared to see more and thanks to the poor condition of this I ended up taking a beautiful A8 elsewhere and in perfect condition when I went to see it.Greetings.leer más
The friendly and very cordial treatment from the first moment, helping me to configure the vehicle to the last detail.... The purchase and delivery process, fantastic and impeccable. Thank you very much Graciano for your patience with me and your good work, besides being a good professional you are a great person. I am very glad to have met you. A hug and many thanks to all the Jarmauto team!!leer más
The treatment has been spectacular, from the first moment Juan Pedro was very attentive and friendly, resolving all... doubts.During the purchase process and the waiting time, he informed me of everything and the day of delivery was great!I recommend it to everyone!!leer más
Two weeks waiting for an estimate for an oil change and annual review, and no one contacts me. The last time I took it,... it was returned to me damaged and dirty.Two out of two... there won't be a third. There are workshops that do treat their customers well.leer más
Si lo que estas n¡buscando es el sitio donde poder ver las reclamaciones y problemas de clientes con el concesionario el mejor sitio para verlo es la OCU. También tendremos que tener en cuenta que la mayoria de las empresas acaban teniendo problemas y reclamaciones.
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